Having registered with the High Commission at the onset of the lockdown, we were eventually offered seats on one of the repatriation flights earlier in the week. In the end, we decided to decline the offer and make the seats available for others on the waiting list.
To be honest I didn't fancy a cutprice Virgin charter, for the 'subsidised' price of £1000 each, with 250 other punters which required us to leave home at 5.00am for a flight which would arrive in Heathrow just before midnight and then have to find a hotel for the night and still make our own way to Edinburgh the following day
We figured that it was almost guaranteed to put us in contact with someone who was infected. So we're here until the rules are relaxed. Hope to leave before winter sets in but...
I've spent quite a lot of time listening to the Flower Duet from Lakme while trying to get through to BA to get refunds for the flights they had cancelled. Finally got lucky yesterday and managed to speak to someone in 'Customer Services' who assured me that everything was in hand and that the refunds would show up in the next 14 days - with an apology that this was a bit longer than usual due to the heavy demand.
Yesssss! Success!!! until I received an email less than 20 minutes later asking me to call them back to discuss an outstanding issue on one of the bookings. Wouldn't mind so much - what else am I doing now anyway - but when its such a pain to actually get through to them ... Anyway, one more successful phone call this morning and its all done and dusted.
Then, we received a further message from them this afternoon to tell us that our original return flights for May have now been cancelled, asking us to call them about the refund. GRRRRR.
To be honest I didn't fancy a cutprice Virgin charter, for the 'subsidised' price of £1000 each, with 250 other punters which required us to leave home at 5.00am for a flight which would arrive in Heathrow just before midnight and then have to find a hotel for the night and still make our own way to Edinburgh the following day
We figured that it was almost guaranteed to put us in contact with someone who was infected. So we're here until the rules are relaxed. Hope to leave before winter sets in but...
I've spent quite a lot of time listening to the Flower Duet from Lakme while trying to get through to BA to get refunds for the flights they had cancelled. Finally got lucky yesterday and managed to speak to someone in 'Customer Services' who assured me that everything was in hand and that the refunds would show up in the next 14 days - with an apology that this was a bit longer than usual due to the heavy demand.
Yesssss! Success!!! until I received an email less than 20 minutes later asking me to call them back to discuss an outstanding issue on one of the bookings. Wouldn't mind so much - what else am I doing now anyway - but when its such a pain to actually get through to them ... Anyway, one more successful phone call this morning and its all done and dusted.
Then, we received a further message from them this afternoon to tell us that our original return flights for May have now been cancelled, asking us to call them about the refund. GRRRRR.
No comments:
Post a Comment